Privacy Policy
Effective Date
9/15/25
1. Information We Collect
We collect:
– Personal Information: Name, contact details, demographics.
– Health Information (PHI): Medical history, symptoms, diagnoses, treatmentplans.
– Usage Data: Device, browser, and log data when you use our Site.
2. How We Use Your Information
We use your information to:
– Deliver telehealth consultations and care.
– Facilitate care coordination of patients with clinicians.
– Improve Services and patient experience.
– Process payment and insurance claims.
– Comply with legal, regulatory, and accreditation requirements.
3. How We Share Your Information
We may share information with:
– Licensed clinicians providing your care.
– Your employer’s benefits administrator (limited to eligibility and billing information only—not clinical records).
– Service providers who support IT, security, and operations (bound byHIPAA-compliant agreements).
– When required by law (e.g., mandatory reporting, public health disclosures).
We do not sell your personal or health information.
4. Data Security
– All data is encrypted in transit and at rest.
– Access to PHI is restricted to authorized staff and providers.
– We implement safeguards in compliance with HIPAA, HITECH, and applicable state privacy laws.
5. Patient Rights Regarding Privacy
You have the right to:
– Access and request copies of your health records.
– Request corrections to inaccurate information.
– Request restrictions on certain disclosures.
– Receive a list of disclosures we have made of your health information.
– Withdraw consent for non-essential data uses.
6. Retention & Deletion
We retain health information as required by law and applicable medical record retention policies. You may request deletion of non-clinical personal data where permitted by law.
7. Cookies & Tracking
We use cookies and analytics to improve website performance but do not use them for targeted advertising of health services.
8. Contact Us
If you have privacy concerns, complaints, or requests to exercise your rights, contact us at:
Email: support@tintedhealth.com
Mailing Address: 800 N King St. STE 304 1091, Wilmington, DE 19801